Yesterday afternoon, my colleague Sophia received an email from her Malaysian client. In the email, the customer said that the heating effect of our medium frequency induction annealing equipment is very good and he likes it very much. He also said that they may need to buy a few more devices.
The customer told Sophia that they wanted to hot-roll the steel bars. The steel bars come in various sizes, mostly 30*8mm, 60*12mm, and 100*12mm. The speed required is 2 tons per hour. Based on the customer's workpiece specifications and speed requirements, my colleague calculated and recommended three 200kw medium frequency induction annealing equipment for the customer, and attached detailed product information and quotation information.
After seeing this, the customer was very interested in our equipment and asked us to provide him with videos. After seeing the video, the customer asked us if we could provide him with matching cooling equipment. Taking all factors into consideration, my colleague recommended a 40-ton cooling tower to the customer. After many detailed discussions, the customer finally ordered our equipment. After a period of busy work, we sent the customer's equipment away.
The customer told my colleague that he initially inquired about equipment from many companies, and after comprehensive comparison, he finally chose our equipment. He said that there are many reasons for choosing us, such as the quality of the equipment is good and worthy of his trust; such as our after-sales service is very good; more importantly, during the conversation with us, he found that my colleague is a serious and responsible person. People who are careful, patient and considerate of others will believe that our company is a Chinese enterprise worthy of his trust.