Yesterday afternoon, we shipped two 40kw high-frequency induction hardening machines ordered by Indian customers to the port through Debon Logistics. From customer consultation to the final transaction, we experienced many difficulties. Fortunately, my colleague Sophia overcame them one by one and finally succeeded in impressing the customer and signing the contract.
Sophia said that this customer contacted her earlier in May last year. In the email, the customer said that their company wanted to purchase 2 pieces of equipment to quench and heat treat the camshaft, and occasionally quench other shafts. He also informed us that the diameter of the camshaft is 36mm, the length is not fixed, and the quenching depth is required to be 1.2-1.8 mm. Based on the information provided by the customer and after comprehensive consideration, Sophia recommended him a 40kw high-frequency induction quenching machine and provided detailed technical solutions and quotation information. In the following time, they communicated on technology, price, after-sales, transportation and other issues. After constant discussions, we finally successfully reached a cooperation.
For cargo transportation, Debon Logistics, which is used more frequently in China, is our professional cooperative unit, ensuring the safety of cargo transportation to the greatest extent. Our staff are also very serious and careful when packaging equipment. The wooden boxes used to pack equipment are all fumigation-free plywood wooden boxes, which can effectively ensure long-distance transportation.
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GS-ZP-1200
