First of all, applaud the efforts of our salesperson Sophia, who has won another user for the company. Yesterday afternoon, we successfully transported the 160kw medium frequency induction quenching equipment purchased by this Egyptian customer to the port through Debon Logistics. Soon the customer will be able to see his equipment.
The customer said that his company wanted to buy a piece of equipment for quenching and heat treatment of shafts with a diameter of 110mm. Seeing this, Sophia was not in a hurry to recommend equipment to the customer. Instead, she introduced our company and products to the customer, and told the customer that we could only recommend equipment for him if we knew his requirements for quenching depth. After a long period of communication, the customer informed us that the quenching depth of the shaft is 3mm. Based on this information, Sophia recommended 160kw medium frequency induction hardening equipment for him.
Sophia provided this customer with specific product parameters and thoughtfully sent us the video we had previously recorded. After seeing the video, the customer was very satisfied with our equipment. After the price, transportation and other issues are resolved, the order will be considered a solid deal.
We use international standard wooden boxes for packaging, which are mildew-proof and waterproof. There are buffers inside to protect the equipment from scratches during transportation on the long road. We have printed precautions on the wooden boxes to remind the movers to handle and place them correctly.